Hotel Vema is a luxiourious hotel situated in the city of Visoko.
The privacy policy of the website is located on the hotelvema.ba domain explains how we collect, process and use information from our visitors and regular users.
In terms of content, on our website, you can find links that refer to the services of other companies. In this regard, please check whether your private data is protected when you visit them and that you know how they will use your data.
Safeguarding your information is very important for our business, but we cannot guarantee its complete security, since the data is available on the Internet, and is always compromised in some way.
When visiting our website, you agree to the use of your data by hotelvema.ba, the owner of the domain.
Information required to use the contact form
When using the contact form, i.e. contacting hotelvema.ba, enter certain personal data such as first name, last name, and e-mail. The sole purpose of collecting this data is to fill out the contact form, which results in hotelvema.ba as the owner of the domain receiving your basic information for further communication.
Information we have received from you
As stated in the previous paragraph, hotelvema.ba has the right to use the information received from the information provider in a way that will result in further communication with the information provider and may not be used for other purposes.
Automatically collected information from visitors
Since the domain hotelvema.ba uses the Google Analytics service, data that you have made available on the Internet knowingly or unknowingly is automatically collected. This can be information about your gender, age, place of residence, interests, the language you speak, the internet provider and device you use, and information about how you got to our portal. If you do not want your data to be exposed, please set your privacy in the settings of the internet browser you are using.
The website hotelvema.ba uses cookies and similar technologies for faster processing of data from the site, but also to monitor visitor behaviour on the same site. You can see more details about the use of cookies in a separate section.
We process and store the collected data to contact you as an information provider to achieve possible business cooperation, that is, to offer you our services in the following way:
Provision of services
Creating a safe environment
Contact – We will contact you when:
If necessary, the administrator and owner of hotelvema.ba will review and analyze your communications on hotelvema.ba or our social networks to prevent potential fraud of other visitors and also to improve the overall experience on the website.
For questions regarding your rights, you can contact us at the e-mail address info@hotelvema.ba or via the contact form on our website. Please note that we may ask you for information to verify your credibility.
When deleting communication with hotelvema.ba via the contact form, all data is permanently deleted and will not be used for any purpose. At any time, you have the right to submit an objection to the use of your data to the Agency for the Protection of Personal Data (AZLP BiH).
If you have noticed that your data has been compromised, misused or stolen, please contact us immediately. We continuously take care of our safety and yours and work hard to ensure that hotelvema.ba is the safest place to use at all times.
If you have any complaints regarding the Privacy Policy, you can contact us at any time via e-mail at info@hotelvema.ba, but also through the contact form on our website.
What are cookies?
A cookie is a file that is stored on a computer or mobile device when visiting websites. With the help of cookies, websites for example remember your actions and preferred settings (such as login, language, font size and other desired settings related to display) and for this reason, it is not necessary to re-enter them every time you return to the website, i.e., when browsing different pages of a particular website.
Types of cookies
Session cookies – these are temporary cookies that expire (and are automatically deleted) when you close your internet browser. We use them to provide access to content and enable things you can do when you visit our website at www.hotelvema.ba
Persistent cookies – usually have an expiration date far in the future and will remain in your browser until they expire, or until you manually delete them. www.hotelvema.ba uses permanent cookies for functions such as “memory”, which means that every time you visit hotelvema.ba, the content will be displayed automatically and you will save time reading the content of the website.
We also use persistent cookies to better understand visitor habits and improve the site accordingly according to user usage patterns. This information is anonymous – we do not see individual visitor data.
How do we use cookies?
Cookies are used to recognize the arrival of visitors to the website, to remember your preferences to improve and provide a personalized user experience, and to track the user’s movement around the pages to improve access to the requested information.
All data on page navigation is collected through cookies only in summary form, using Google analytical tools. It is important to note that the information that Google collects is anonymized, and based on it, neither Google nor we can access the visitor’s data.
Third-party cookies
In some cases, by using links to the pages of other companies, you can access the pages of third parties over which hotelvema.ba has no control and is not responsible for their cookie policy or content.
More information about cookies can be found here:
European Interactive Digital Advertising Alliance (EU)
Internet Advertising Bureau (US)
Internet Advertising Bureau (EU)
Agency for Personal Data Protection (AZLP)
To ensure the correct operation of the website
correct display of content
customizing the interface, such as language selection, setting device parameters, and screen resolution and type;
Improvement of web pages by anonymized tracking of user movement through the pages
The use of cookies can be turned off by changing the settings of your Internet browser. How to change the settings of the most common browsers can be found here:
Google Chrome
Internet Explorer
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android Browser
Opera
Opera Mobile
The controller is the website hotelvema.ba, and for additional information, you can contact us at info@hotelvema.ba.